Privacy Policy

1. Introduction

Welcome to UQUA. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, and title.
• Contact Data: includes email address, company name, phone number, and job title.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products, and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a customer or prospective customer.
• To process and deliver your quote request, demo booking, or other inquiry.
• To manage our relationship with you (including customer service, feedback, and survey requests).
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
• To make suggestions and recommendations to you about goods or services that may be of interest to you.

4. How We Share Your Information

We may share your personal data with the parties set out below for the purposes set out above:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, legal, insurance, and accounting services.
• HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Do Not Sell My Personal Information (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to opt-out of the "sale" of their personal information. UQUA does not sell your personal information in the traditional sense. We do share certain information with third parties for advertising and analytics purposes, which may be considered a "sale" under CCPA.

If you wish to exercise your right to opt out, please email us at [email protected] with the subject line "Do Not Sell My Personal Information" and include your name and contact information. We will respond to your request within 45 days.

You may also exercise certain other rights under CCPA, including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to non-discrimination for exercising your CCPA rights.

7. Your Legal Rights

Depending on your location, you may have certain rights under data protection laws in relation to your personal data, including:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

9. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For detailed information about the cookies we use, please see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy. We will also email you about any material changes if you have provided us with your contact information.

11. Contact

If you have any questions about this privacy policy or our privacy practices, please contact us at:

UQUA
Email: [email protected]
WhatsApp: +86 176 0151 7797